Purchases are dispatched within 2 business days after receipt of payment. All purchases are shipped via USPS with tracking and signature confirmation.
Shipping fees include postage, handling and packing fees. Items purchased from alternate locations will be shipped separately.
In Store Pickup
Items purchased via ONLYBETTY.COM must be shipped to your designated address. Items may not be retrieved in store if purchased online. Preferred shipping address must be provided upon payment and may not be altered once entered. Should the need for edit of shipping address occur, refund will be issued, resulting in re-purchase of item(s).
Item Out Of Stock
We do our best to update our inventory. In the unlikely event an item is no longer in stock upon purchase, full refund will be granted in the original method of payment.
Due to the nature of the items we sell, we are unable to offer returns or exchanges. Accurate measurements/sizing/descriptions of items are provided to properly inform shoppers about our items. We are unable to allow returns/exchanges based upon sizing/color etc.
Betty guarantees authenticity on ALL items. FULL REFUND will be granted on any item found to be counterfeit, however, we are confident this won't be an issue.